Last Word

bi-monthly editorial on trends related to HVAC Home Performance

Highlights

Common household links that negatively impact comfort and efficiency mdash Courtesy of the EPA website

Home Performance as an HVAC Customer Service

April 1, 2014
The residential HVAC business has been undergoing an evolutionary change for some time now. No longer are contractors just equipment retailers: we are home performance service...
Image from DaVinci Graphics

HVAC Contractors: If You Don't Measure, You're Just Guessing

Feb. 11, 2014
Measuring goes far beyond taking technical readings like static pressures or temperatures. It must also include methods to measure how well your business is performing so you ...
Jeff Dobbins, "New Year's Eve in Times Square," December 2011
Photo from Jeff Dobbins blog Walks of New York

HVACR Contractors: 12 Resolutions for a Stellar 2014

Dec. 2, 2013
Dominick Guarino, CEO, National Comfort InstituteIt’s that time of year when we start making resolutions and promises to lose weight, eat better, stop procrastinating, start exercising...
Contractingbusiness Com Sites Contractingbusiness com Files Uploads 2013 08 Guarino

Residential HVAC Contractors: Sell "Total Cost of Ownership" And Win

Oct. 10, 2013
Finding total cost of ownership is simple: show the difference between replacing equipment and providing a total solution.
Contractingbusiness Com Sites Contractingbusiness com Files Uploads 2013 06 Guarino 0

An HVAC Industry History Lesson: Let’s Not Forget About Comfort

June 4, 2013
One other common misconception among HVAC contractors back in the 1980s and 1990s was that comfort and energy efficiency were mutually exclusive. It was thought that if you wanted...

Are You Winning the Weather Dependency Battle?

June 1, 2012
Of course there’s no perfect solution to completely wipe out the seasonality of our business. Weather will always impact demand. You need another way to drive demand your way ...

Home Performance: Turn Compliance Into Opportunity

April 1, 2012
Where do you draw the line between what you have to do to participate in a program, and maintaining a healthy, profitable contracting business that takes good care of its customers...

2 More Challenges & Opportunities For 2012

Feb. 1, 2012
December's Last Word focused on "Four Challenges and Opportunities for 2012". Here are two more key challenges and opportunities to think about

Four Unique Challenges and Opportunities for 2012

Dec. 1, 2011
As you wrap up 2011 and look towards 2012, it's appropriate to pause and think about not only what challenges lie ahead, but also the opportunities these challenges can bring....