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EGIA 'Cracking the Code' Show: How to Build Relationships & Investigate Customer Pain

Oct. 31, 2019
HVAC salespeople can build relationships and investigate customer pain

A successful demand service process depends on your ability to build rapport with your homeowners.

This week, Gary Elekes explains two critical aspects of the process -- building relationships with the customer and diagnosing problems that your company can solve.

Plus, Weldon Long introduces EGIA's new video/podcast series Unfiltered: Riffing About Contracting, where three of the biggest names in contracting pull back the curtains to show you the secrets of success.

All that and more on this week's Cracking the Code, available free for all until November 8. Watch now at EGIA.org/CBS-Show.

About the Author

Weldon Long | New York Times Best Selling Author & Creator of the HVAC Sales Academy

Weldon Long is a successful entrepreneur, sales expert, EGIA Contractor University faculty member, and author of the New York Times bestseller, The Power of Consistency:Prosperity Mindset Training for Sales and Business Professionals (Wiley). In 2009, his HVAC company was selected by Inc. Magazine as one of America’s fastest growing privately held companies.