Many trade publications, including this one, tailor their content to a broad trade audience. . What is sometimes lacking in these publications is the perspective that most of the trade is embodied in small shops across the country.
People buy of their own free will. When they buy from you, it’s because they came to the realization that they wanted what you were offering, and they wanted to get it from you.
Sometimes it seems like everything goes wrong at once. Welcome to chaos, which occurs more than once in the life of every business owner. Here’s how to manage through it.
The phone rings: before a Customer Service Representative can maximize the potential of the call, he or she must deliver a terrific and lively phone greeting.
#ContractorChase was a scavenger hunt held during Contractor Leadership Live 2017. Participants snapped pictures of various objects, places or events, and posted the results on social media to win prizes. Here are a few of the highlights.
